Privacy Policy
Last updated: 9 April 2026
QuickSlip (Pty) Ltd ("QuickSlip", "we", "us", or "our") is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and all other applicable South African privacy legislation. This policy explains how we collect, use, store, and share personal information when you use our websites, platform, and related services.
1. Who We Are
QuickSlip is a South African SaaS platform that enables accounting firms ("Tenants") to manage their clients' financial receipts and documents. Contact details are provided in Section 15.
Information Officer: In accordance with section 55 of POPIA, QuickSlip has designated an Information Officer responsible for ensuring compliance with this policy. Contact details are in Section 15.
2. Roles Under POPIA
For most receipt and document data uploaded by a Tenant, the Tenant acts as the Responsible Party and QuickSlip acts as an Operatorprocessing personal information on the Tenant's instructions.
For limited data required to run our relationship with you (for example account owner details, billing contacts, support correspondence, and security logs), QuickSlip may act as a Responsible Party in its own right.
3. Personal Information We Collect
Account & Identity
- Full name and email address
- Organisation name and role
- Account credentials (passwords stored as salted hashes — never plain text)
Receipt & Financial Documents
- Uploaded receipt images and PDF files
- Extracted data (vendor, date, amount, tax) via OCR processing
- File metadata (name, size, upload date)
Microsoft / SharePoint Integration
- Microsoft 365 account identifiers (when you authorise SharePoint integration)
- OAuth access and refresh tokens (stored encrypted with AES-128 Fernet)
- SharePoint folder structure and file metadata accessed through the integration
Technical & Usage Data
- IP address, browser type, and device information
- Log data: pages accessed, actions performed, timestamps
- Session tokens (JWT) used for authentication
4. How We Use Your Personal Information
We process your personal information for the following purposes, each with a lawful basis under POPIA:
| Purpose | Lawful Basis |
|---|---|
| Providing and operating the QuickSlip platform | Performance of contract |
| Processing and storing uploaded receipts | Performance of contract |
| Syncing documents to your SharePoint environment | Performance of contract / Consent |
| Sending transactional emails (setup, invites, alerts) | Performance of contract |
| Security monitoring and fraud prevention | Legitimate interest |
| Improving platform features and performance | Legitimate interest |
| Complying with legal obligations | Legal obligation |
5. Data Storage and Security
We implement the following security measures to protect your personal information:
- All data in transit is encrypted using TLS 1.2 or higher
- OAuth credentials (Microsoft tokens) are encrypted at rest using Fernet (AES-128-CBC)
- Passwords are hashed using industry-standard algorithms and never stored in plain text
- Database-level Row-Level Security (RLS) enforces strict tenant data isolation
- JWT-based authentication with short-lived tokens and automatic refresh
- Access to production systems is restricted to authorised personnel only
6. Sharing Your Personal Information
We do not sell your personal information. We share it only:
- Within your organisation — your tenant administrator has access to users and receipts managed within their firm.
- With service providers (sub-operators) who process data on our behalf under contractual data processing obligations.
- Where required by law, court order, or to protect the rights, property, or safety of QuickSlip, our users, or the public.
- As part of a merger, acquisition, financing, or asset sale, subject to confidentiality and lawful transfer safeguards.
7. Cross-Border Data Transfers
In accordance with section 72 of POPIA, we disclose the following cross-border transfers:
Microsoft Azure (SharePoint / Azure AD)
If you enable the SharePoint integration, your documents and OAuth credentials may be processed on Microsoft Azure infrastructure. Microsoft operates data centres in South Africa (South Africa North, South Africa West) and other jurisdictions.
Amazon Web Services (SES — email delivery)
Transactional emails are routed through AWS Simple Email Service and related AWS services. AWS maintains appropriate contractual and technical safeguards for personal data.
We transfer personal information cross-border only where we have a lawful basis under POPIA section 72, including adequacy, consent, necessity for performance of a contract, or other recognised safeguards.
8. Data Retention and Deletion
- Account data is retained for the duration of your subscription and for a limited period thereafter to support account recovery, billing, legal compliance, and dispute resolution.
- Uploaded receipts and metadata are retained in accordance with your organisation's configuration and applicable accounting regulations.
- Audit logs are retained for a minimum of 12 months for security and compliance.
- OAuth tokens are invalidated upon disconnecting the SharePoint integration.
- Deleted data may remain in secure backups for a limited backup retention window before permanent overwrite.
9. Your Rights Under POPIA
As a data subject under POPIA, you have the following rights. Contact our Information Officer (Section 15) to exercise them:
Where QuickSlip acts as an Operator on behalf of a Tenant, we may direct your request to the relevant Tenant as Responsible Party. We may request information to verify your identity before fulfilling rights requests.
10. Security Incidents and Breach Notification
We maintain incident response procedures designed to detect, investigate, and address security incidents. Where required by POPIA and other applicable law, we will notify the affected Responsible Party and/or data subjects, and relevant regulators, without undue delay.
11. Cookies and Tracking
QuickSlip uses strictly necessary cookies and session tokens required for authentication and platform operation. We do not use advertising cookies or third-party tracking pixels as at the "Last updated" date.
12. Children's Personal Information
QuickSlip is a professional B2B platform not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.
13. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will notify registered users via email and update the "Last updated" date above. Continued use of the platform after changes take effect constitutes acceptance of the revised policy where permitted by law.
14. Governing Law
This Privacy Policy is governed by the laws of the Republic of South Africa, including POPIA and the Electronic Communications and Transactions Act 25 of 2002 (ECT Act).
15. Contact Us
For any privacy-related queries or to exercise your data subject rights, contact our Information Officer:
QuickSlip (Pty) Ltd — Information Officer
Email: [email protected]
You may also lodge a complaint with the South African Information Regulator:
Information Regulator (South Africa)
Email: [email protected]
Tel: +27 10 023 5207 · www.inforegulator.org.za